Transaction DECLINE Reasons

Modified on Wed, Jun 26, 2024 at 5:34 PM

1. Navigate to Transactions in the Sidebar Menu.

2. Hovering over a Transaction Status icon, if a DECLINE is stated below are possible Decline Errors Statuses.

Reason

Description

DECLINED

Account Closed

DECLINED

Account Invalid

DECLINED

Activation Required

DECLINED

Activity Limit Exceeded

DECLINED

Additional Customer Authentication Required

DECLINED

Address Verification Failed

DECLINED

Allowable PIN tries Exceeded

DECLINED

AUTH_RESP_TEXT invalid, Contact the Customer Support

DECLINED

Balance Exceeded

DECLINED

Call for Authorization

DECLINED

Call Help

DECLINED

Cannot Verify PIN

DECLINED

CARD DEACTIVATED

DECLINED

Card Expired

DECLINED

CARD NOT ACTIVE

DECLINED

CARD NOT FOUND

DECLINED

Card Type Verification Error

DECLINED

Cash Back Service not Available

DECLINED

Closed Account

DECLINED

Couldn't Be Processed

DECLINED

Count Exceeds Limit

DECLINED

Customer PIN Authentication Required

DECLINED

Customer requested stop of all recurring payments

DECLINED

CVV data is not correct

DECLINED

CVV2 Declined

DECLINED

CVV2 supplied is invalid

DECLINED

Daily threshold exceeded

DECLINED

Datawire failed: AuthenticationError

DECLINED

Datawire failed: Merchant Already Provisioned

DECLINED

Datawire failed: No ticket

DECLINED

Datawire failed: preApproved ticket

DECLINED

Datawire failed: provisioning ticket

DECLINED

Datawire failed: Ticket Status is not good

DECLINED

Debit switch unavailable

DECLINED

Decline

DECLINED

Destination not found

DECLINED

Do not honor

DECLINED

Do not honor

DECLINED

Do not honor

DECLINED

Do not try again

DECLINED

DUKPT Key Error

DECLINED

Duplicate transaction

DECLINED

Duplicate transmission

DECLINED

EBT FCS Id not available

DECLINED

EMV Fallback limit exceeded

DECLINED

EPI host processor info not found

DECLINED

EPI Not Active

DECLINED

Exceeds limit

DECLINED

Exceeds withdrawal amount limit

DECLINED

Exceeds withdrawal frequency limit

DECLINED

Exceeds withdrawal limit

DECLINED

Expired card

DECLINED

File is temporarily unavailable

DECLINED

Format Error

DECLINED

General error

DECLINED

Hard Capture; Pick Up

DECLINED

Host profile info not configured properly

DECLINED

Incorrect PIN

DECLINED

Incorrect PIN or PIN length error

DECLINED

Insufficient funds

DECLINED

Invalid account number

DECLINED

Invalid amount

DECLINED

Invalid amount or amount exceeded

DECLINED

Invalid card

DECLINED

Invalid card number

DECLINED

Invalid Client Key

DECLINED

Invalid issuer

DECLINED

Invalid Merchant ID

DECLINED

Invalid merchant set up

DECLINED

Invalid merchant

DECLINED

Invalid service code, restricted

DECLINED

Invalid transaction

DECLINED

Issuer or switch inoperative

DECLINED

Issuer or switch is unavailable

DECLINED

L3 transaction line items are missing

DECLINED

Location Invalid

DECLINED

Lost Card / Lost Check

DECLINED

Lost card, pick up (fraud account)

DECLINED

Merchant Not Active

DECLINED

New Account Information

DECLINED

No account

DECLINED

No checking account

DECLINED

No credit account

DECLINED

No response from the processor host

DECLINED

No such issuer

DECLINED

Not approved

DECLINED

Not sufficient funds

DECLINED

NSF

DECLINED

Original refund txn amount limit exceeded

DECLINED

Original transaction not found

DECLINED

Pick Up Card

DECLINED

Pick up card (no fraud)

DECLINED

Pick up card, special condition (fraud account)

DECLINED

PIN tried exceeded

DECLINED

Please retry

DECLINED

Re-enter transaction

DECLINED

Refer to card issuer

DECLINED

Refer to issuer

DECLINED

Refund limit exceeded

DECLINED

Re-issuance Denied

DECLINED

Request not permitted by this merchant location

DECLINED

Restricted card

DECLINED

Security violation

DECLINED

SERV NOT ALLOWED Contact Merchant Services Technical Support

DECLINED

Service not allowed

DECLINED

Stolen card, pick up (fraud account)

DECLINED

Subsystem Unavailable

DECLINED

Suspected Fraud

DECLINED

System Error. There is a problem with the host system

DECLINED

System malfunction

DECLINED

Terminal Invalid

DECLINED

Tip amount cannot be more than base amount

DECLINED

Transaction is improperly formatted

DECLINED

Transaction not allowed at terminal

DECLINED

Transaction not permitted to cardholder

DECLINED

Transaction not permitted to terminal

DECLINED

Transaction not permitted-Card

DECLINED

Transaction not permitted-Terminal

DECLINED

Transaction restricted

DECLINED

Transaction restricted due to ticket size

DECLINED

Transaction timed out

DECLINED

Txn is already in processing state. Pls try again later

DECLINED

Unable to locate original txn

DECLINED

VERIF DATA FAILD Verification data failed

DECLINED

Verification error

DECLINED

Violation, cannot complete

DECLINED

Void not allowed

DECLINED

Void/Full Reversal: Settlement already occurred

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